Answers to common questions about our house cleaning service
Curious how our cleaning visits work in Alexandria, Egypt? Browse the answers below or reach out directly.
Frequently Asked Questions
Everything families in Alexandria, Egypt ask us before booking a cleaning visit
What areas of Alexandria, Egypt do you serve?
We provide house cleaning services throughout Alexandria, Egypt, covering most residential neighborhoods. If you're unsure whether your address falls within our service area, contact us and we'll confirm availability before scheduling your appointment.
What's included in a standard home cleaning visit?
A standard visit covers dusting, vacuuming, mopping, kitchen and bathroom sanitizing, and general tidying of living spaces. We adjust the checklist based on your home's size and specific needs, discussed with you before the first visit.
How is deep cleaning different from a regular cleaning?
Deep cleaning addresses areas often missed in routine visits, such as baseboards, window sills, appliance interiors, and grout. It takes longer and is recommended periodically or before special occasions, in addition to your regular cleaning schedule.
Do I need to provide cleaning supplies or equipment?
Our team brings its own cleaning supplies and equipment to every appointment. If you prefer we use specific products in your home, let us know in advance and we'll accommodate your request where possible.
Is your cleaning team trained and dependable?
Yes, our staff is trained in home cleaning procedures and safety practices. We assign consistent cleaners to regular clients whenever possible, so families in Alexandria, Egypt can expect familiar, dependable service at every visit.
Can I schedule recurring cleaning appointments?
Yes, we offer weekly, biweekly, and monthly cleaning schedules for families who want ongoing home care. Recurring clients can also request adjustments to their checklist or timing as household needs change.
Do I need to be home during the cleaning?
No, many clients provide access instructions and are not present during the visit. Some prefer to be home for the first appointment to walk through preferences. Either way, we treat your home and belongings with care.
How do you handle pricing for different home sizes?
Pricing depends on the size of your home, the scope of cleaning requested, and how frequently you book. Contact us with basic details about your space and we'll provide a clear quote before confirming your appointment.
Still have questions about our cleaning service?
Reach out and we'll walk you through scheduling, pricing, and what to expect on your first visit.